Privacy Policy

My City Real Estate Guide ("we", "us", "our", operated by [Legal Entity Name]) respects your privacy. This policy explains what information we collect when you use mycityrealestateguide.com, why we collect it, and the choices you have. By using this website, you agree to the practices described here.

1. Information We Collect

We collect information in the following ways:

• Enquiry information you provide: when you use "Post Enquiry", "Enquire Now", "Call", "WhatsApp", or a document request on a listing, we collect your name, phone number, and — where you choose to provide it — your email address and any message you send.
• Account information: if you are a developer or admin user with dashboard access, we store your name, email, and role to authenticate you.
• Technical information: standard server logs (IP address, browser type, pages visited, timestamps) collected automatically by our hosting infrastructure for security and troubleshooting.
• Cookies & local storage: we use a session cookie and browser local storage to keep you signed in if you have dashboard access, and to remember properties you've added to the Compare tool during your visit. We do not currently use third-party advertising or analytics tracking cookies.

2. How We Use Your Information

• To respond to your property enquiries and connect you with the relevant developer.
• To operate core site features such as saved comparisons and the developer/admin dashboard.
• To maintain the security, integrity, and performance of the platform.
• To comply with legal obligations and enforce our Terms of Use.

3. When We Share Your Information

When you submit an enquiry on a specific project, we share the details you provided (name, phone, email, message) with the developer of that project so they can respond to you directly — this is the core purpose of the enquiry feature. We do not sell your personal information to third parties, and we do not share it with anyone else except: (a) service providers who help us operate the platform (e.g. hosting, email delivery) under confidentiality obligations, or (b) where required by law or a valid legal request.

4. Data Storage & Security

Your data is stored using industry-standard cloud infrastructure with access controls in place. We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or loss. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain enquiry and account information for as long as reasonably necessary to fulfil the purposes described above, or as required by law. You may request deletion of your data at any time using the contact details below.

6. Your Rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data, subject to legal retention requirements.
• Withdraw consent for future processing at any time.
• Lodge a grievance with our Grievance Officer (see below), and subsequently with the Data Protection Board of India if unresolved.

7. Children's Privacy

This website is not directed at children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

9. Contact & Grievance Officer

For any questions about this policy, to exercise your data rights, or to raise a grievance, contact us at:

[Legal Entity Name]
[Registered Office Address]
Email: info@mycityrealestateguide.info
Phone: +91 99999 99999